From registration and withdrawals to bonuses and technical issues — find answers to all your questions right here. Our support team is available seven days a week, 24 hours a day.
Click on any topic below to find everything you need in one place.
Opening a new account, the verification process, updating your profile, and fixing login issues.
12 GuidesHow to deposit and withdraw using bKash, Nagad, Rocket, and bank transfer — plus help with any related issues.
18 GuidesDetails on welcome bonuses, cashback, VIP perks, and wagering requirements.
9 GuidesBetting rules, reading odds, live betting, and casino game guidelines.
15 GuidesHelp with app downloads, installation, updates, and using the site on mobile.
8 GuidesChange password, two-factor authentication (2FA), KYC document submission.
10 GuidesHelp with page loading issues, game freezes, browser errors, and site access problems.
7 GuidesInformation on setting betting limits, self-exclusion, and how to contact support organisations.
6 Guides
Signing up as a new member only takes a few minutes. Each step is explained simply below.
Go to the 789beet registration page and fill in the form with your mobile number or email. Enter your name, date of birth, and a strong password. For better security, use a mix of letters, numbers, and special characters in your password.
After registration, an OTP code will be sent to your mobile. Enter it in the designated field to complete verification. If you don't receive it, wait one minute and click the "Resend" button.
You'll need to upload a photo of your National ID or passport before making a withdrawal. Verification is usually completed within 24 hours — the clearer and more legible your documents, the faster the process.
Deposit directly via bKash, Nagad, or Rocket. The minimum deposit is just ৳500. Don't forget to enter the relevant bonus code to claim your welcome bonus on your first deposit.
Your account is ready. Jump into Sports Betting, Live Casino, or your favourite games. Start with a small bet to get a feel for things.
During KYC verification, the name and date of birth on your documents must match your registration details exactly. Any mismatch will hold up the verification process, and you'll need to contact support to resolve it.
Select the "Deposit" option from the profile menu.
Select bKash as your payment method and enter the amount (minimum ৳500).
Send the amount to the number shown under "Send Money" or "Payment". Make sure to enter the reference number correctly.
Your balance is usually updated within 5 minutes. If it hasn't appeared, contact support with your transaction ID.
The process is the same for Nagad and Rocket — just switch the payment method. All mobile banking payments are typically processed within 10 minutes.
Click the "Withdraw" option in your profile.
Enter your bKash/Nagad/Rocket number and amount. Minimum withdrawal is ৳1,000.
Confirm the request using the OTP code sent to your mobile.
Funds typically arrive within 30 minutes–2 hours. Requests made after 11 PM may be processed the following morning.
To make a withdrawal, your KYC verification must be complete and any bonus wagering requirements must be met. Otherwise, the withdrawal will be blocked.
| Payment Method | Minimum Deposit | Minimum Withdrawal | Processing Time | Status |
|---|---|---|---|---|
| BKash | ৳500 | ৳1,000 | 5–30 minutes | Active |
| Nagad | ৳500 | ৳1,000 | 5–30 minutes | Active |
| Rocket | ৳500 | ৳1,000 | 10–60 minutes | Active |
| Bank Transfer | ৳2,000 | ৳5,000 | 1–24 Hours | On Business Days |
The most common issues reported to 789beet support — and how to resolve them on your own.
Getting support in Bangla is a challenge on many online platforms — you're often forced to write in English and struggle to explain your issue. At 789beet, that's not a problem. The support team communicates entirely in Bangla, with a system built around the needs of local users.
Live chat is the fastest option. An agent typically connects within five minutes, and the service runs through the night — especially during major cricket matches. For email inquiries, you can usually expect a reply within 2–4 hours.
The 789beet Help Center isn't just about troubleshooting — it also offers guidance on safe betting practices. If you feel like you're losing control of your betting habits, reach out to 789beet's Responsible Gaming section for support. You also have the option to set daily or weekly betting limits on your account.
For complex account issues — such as a suspended account, incorrect registration details, or duplicate accounts — the support team will work with you directly to find a solution. These cases are typically resolved within 24 hours.
One important thing to keep in mind — 789beet's official support team will never ask for your password or full card number. If anyone claims to need this information, it could be a scam. If you're unsure, reach out directly through the official chat on the site.
If you can't resolve the issue on your own, our team is always ready to help.
The fastest option. Click the chat icon in the bottom-right corner of the site.
Average time: 5 minutesEmail us with a detailed description of your issue. Attaching a screenshot helps us resolve it faster.
Response time: 2–4 hoursGet support and updates on 789beet's official Telegram channel.
Active 24/7This page has over 70 guides — find the solution yourself.
70+ GuidesWhen contacting support, have your registered mobile number and username on hand. This speeds up identity verification and helps resolve your issue faster.